Reviews about us - Sakura Hotel- Hanoi Hotel

We treasure all voices (claims and requests) from our customers in order to create a hotel that bring highest satisfaction to customers. We are proposing new services and improving daily by listening to our customer's reviews.

SAKURA HOTEL III Kim Ma

Mr. V (Japan)

Business

The hotel is beautiful!

It has same quality as Japanaese business hotel. Night veiw from the public bath was also beautiful. The room at this hotel is the nicest room I have stayed during my business trips this time. I will defintely stay here again.

September 2019

SAKURA HOTEL III Kim Ma

Mr. V (Japan)

Business

Safe hotel for Japanese

Reception and restaurant staffs are fluent in Japanese. They also provide helpful advices. This is a safe hotel for Japanese travellers. In addition, they also have public bath for female guests, where family can also enjoy relaxing time together.

August 2017

SAKURA HOTEL III Kim Ma

Mr. V (Japan)

Business

You can enjoy public bath without staying at the hotel! (100,000VND)

I often use the public bath here. Being able to soak in hot bath is great for Japanese living in Vietnam like me. I can also enjoy relaxing area, Japanese TV and manga here during my days off. Strongly recommended!

August 2017

SAKURA HOTEL II Cau Giay

Mr. P (Japan)

Business

Same quality as Japanese business hotel

Same design as Japanese business hotel from the room size to the bath tub. There are Japanese staffs and staffs fluent in Japanese, which is very helpful. Staffs are friendly and assist with taxi ordering. We did not have a feeling of staying in Vietnam, but overall, we enjoyed our stay.

May 2019

SAKURA HOTEL II Cau Giay

Mr. Y (Japan)

Business

Hotel staffs and facilities are all impeccable.

In short, I felt like staying at business hotel in Japan. The hotel made me forget that I was staying in Vietnam. Nearby the hotel, there are many Japanese and BBQ restaunrants, very convenient. Staffs are also very friendly. Thank you so much.

April 2017

SAKURA HOTEL II Cau Giay

Mr. Y (Japan)

Business

I use the public bath without staying at the hotel

I went to the nearby Sakura Hotel 2 the other day to use the public bath when I did not feel well. I had a great time there. The staff gave me the cold patch when they learned that I was experiencing backache. This is Japanese hospitality. Thank you very much!

February 2017

SAKURA HOTEL I In front of Japanese Embassy

Mr. S (Japan)

Business

Japanese quality

I heard about this hotel and stayed here to see how it likes. Reception staffs are fluent in Japanese, hotel is as clean as business hotel in Japan, public bat with sauna, menu with more than 10 dishes for breakfast, TV with Japanese channels, washlet, etc. all made my stay very sastifying. Location is convenient with easy access by taxi. Staffs are very friendly and communicate fluently in Japanese to assist us with taxi handling, restaurant guidance, etc. The quality is so Japanese, which made me forgot that I'm staying in Vietnam, but for a person who often visits Vietnam for business like me, it's very thankful to have a relaxing space like in Japan. I'll stay at other hotel branch Sakura Hotel 2 and 3 next time for my future business trips.

May 2018

SAKURA HOTEL I In front of Japanese Embassy

Mr. T (Japan)

Business

Same quality as Japanese hotel

Reception and guest rooms, public bath and amenities are just exactly same as Japanese hotel. Every time I visit Southeast Asia for business, I sometimes feel stressful with language barrier and different hotel quality but with Sakura Hotel, it's totally stress free!

December 2017

SAKURA HOTEL I In front of Japanese Embassy

Mr. N (Japan)

Business

I felt safe with staff friendliness here!

I stayed at this hotel during my visit for leisure here. From the time of booking, I felt safe when receiving mail response from hotel's staffs, and their support during my stay was also very great. They were very effecient in solving problems. The reason why I did not give the hotel the highest score is because the TV broadcast was not stable. The TV interrupted every single minute. I had to reset and adjust with remote control, but at the end, I gave up watching TV. In addition, the bathroom was quite slippery, which would be the cause of accidents some days if they don't make any improvements. Also, even though the laundry service is free, it would be more convenient if there are 2 dryers at the laundry area.

September 2017

FEATURE

Sakura Hotel is known for its convenience and highly recommended for both business travellers and tourists visiting Hanoi.

  • Japanese-style hotel service

    We are paying close attention to details in customer service in order to bring same Japanese busines hotel's quality to our guests visiting Vietnam. We are offering Japanese business hotel's services including luggage concierge, cleaning service, airport transfer, 24/7 washing machine service, shoe polishing and documents copying.

  • Fully-equipped facilities

    All hotels are equipped with public baths. Our guests can enjoy massage and manga after relaxing in the bath. We also sell Japanese snacks and set up Japanese TV channels in every room.

  • Proudly serving Japanese breakfast

    Breakfast menu with more than 15 dishes including Natto, Pho, etc.